Shipping policy
Shipping and Delivery
Online orders placed with standard shipping usually ship within 1-2 business days (excluding weekends and holidays). Estimated arrival times will vary depending on location, but most orders will arrive 3-5 business days after shipment.
We do not process or deliver orders on weekends or holidays.
U.S. Shipping Methods & Delivery Times
| Shipping Method | Estimated Arrival Time |
|---|---|
| Standard Shipping (UPS) | Order should arrive within 3-5 business days. Please allow 1-2 business days for processing. |
The shipping cost for your order can be seen in the cart and during order review prior to checkout. An email confirmation with tracking details is provided upon shipment of all orders.
Free Shipping Policy
We offer FREE standard shipping on orders of $75 or more of eligible items. This offer typically includes all tools and machines, as well as many other select products. All eligible items will have clear "FREE Shipping" verbiage on the product detail page. If you qualify for free shipping, but your order also contains ineligible items, you will only be charged shipping for those ineligible items. This offer is valid for orders shipped within the contiguous U.S. only (excludes Alaska, Hawaii and Puerto Rico). If you select an expedited shipping method, shipping charges will apply.
Freight Deliveries
Tools4Flooring offers a number of heavy/oversized items that will require delivery by a freight carrier. If your order requires freight delivery due to the size and weight of the shipment, the shipping method will default to "Freight/LTL" in the cart and during checkout. Any applicable shipping costs will also be shown.
A freight shipment will generally deliver within 3-5 business days of shipment, but could take longer depending on the service routes provided by the carrier in your area. All residential deliveries will require an appointment with the carrier. You will be contacted for a delivery appointment when your order arrives at the local delivery terminal. You can also contact the carrier beforehand to schedule the appointment. No appointment will be made for commercial deliveries unless requested.
Your order should be fully inspected upon receipt for evidence of damage or shortage before signing the delivery receipt. If there are any problems with your shipment, this must be noted with the carrier at the time of delivery or you can opt to refuse the shipment. We may be limited in our ability to help resolve any issues if not properly documented with the carrier at the time of delivery.
If a shipping quote is not shown online, your order is likely too large or heavy to ship parcel and may require shipment by air or ocean freight. In these cases, a broker would be required. If you do not have a broker, we can help assist you in finding a broker to help with delivery of an international freight shipment. Please contact us for details and further assistance.