A Message Regarding COVID-19 and Shipping
Tools4Flooring is committed to the safety and health of our employees, customers and community.
Currently, we are open and processing orders, with some changes in our safety protocols.
- We have changed our staffing to lower the number of employees in the building at any given time.
- We are committed and diligent when practicing social distancing.
- Sanitation and cleaning standards have been a priority for the staff, facility and our products.
Our customer support hours and shipping fulfillments will continue as usual. We are working daily to keep adequate stock levels and provide the same level of service that our valued customers have come to expect from Tools4Flooring.com.
While Tools4Flooring.com’s operations continue, there may be possible delays by delivery services beyond our control. Our couriers are currently experiencing a high surge in shipments due to COVID-19 and an unprecedented volume of online shoppers. Please allow for a longer than usual time for order arrival.
While we have not seen a significant impact on delivery times with most couriers, delivery times for standard shipping options are no longer guaranteed. In particular, US Postal Serivce Priority Mail packages are experiencing more frequent delays of up to 2-3 weeks due to limited transportation availability.
We are doing our best to get your orders to you on time and will continue to provide support to ensure the needs of our customers are met. If you have any questions on order status or require technical support, our customer service team is here to help you Monday - Friday, 8:00 AM - 4:30 PM CST.
Thank you for sticking with us during these times. We hope you are all staying safe and healthy.